Frequently Asked Questions

TitlePin is an instant property research platform that delivers comprehensive title snapshots in minutes. We aggregate data from county records, tax assessors, and public databases into clean, professional PDF reports.

Traditional title searches take days or weeks and cost hundreds of dollars. TitlePin delivers instant research reports for a fraction of the cost. While we don't replace formal title insurance, we provide the preliminary intelligence you need to make informed decisions quickly.

Our Standard Report includes: current owner information & vesting, chain of title & deed history, open mortgages & liens, tax & assessment information, property characteristics & parcel data, and red flag summary & verification checklist.

The Intelligence Add-on adds deeper analysis including: equity analysis & deal metrics, investor score & risk assessment, owner profile & demographics, listing history & market exposure, and foreclosure & distress indicators. It's $19.99 when purchased alone, or just $9.99 when bundled with the Standard Report.

Our data is pulled in real-time from authoritative sources. Property records are typically updated within 30–90 days of county recording, depending on the jurisdiction.

TitlePin covers properties across all 50 US states. Coverage depth may vary by county, with the most comprehensive data available in major metropolitan areas.

Standard Report: $24.99. Intelligence Add-on: $19.99 alone, or $9.99 when purchased with the Standard Report. No subscriptions, no hidden fees — just pay for what you need.

Yes. Pro members earn two free reports for every eight purchased — effectively a 20% savings on high-volume usage — through our Buy 8, Get 2 Free loyalty cycle.

Pro status is TitlePin's account type for high-volume users and real estate professionals. Pro members earn 2 free credits for every 8 paid reports. Declare your profession when you register and your account will be marked Pro.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processor.

Due to the instant-delivery nature of our digital reports, we generally cannot offer refunds once a report is generated. However, if you experience technical issues or receive incomplete data, contact support and we'll make it right.

No. We believe in transparent, pay-per-use pricing. You only pay when you need a report — no monthly fees.

Pro members earn credits toward free reports with every purchase. After every 8 paid reports, your next 2 reports are free — automatically applied at checkout, no codes needed. The cycle resets and repeats indefinitely.

Yes, a free account is required to purchase reports. This allows you to access your report history, download PDFs anytime, and track your Pro rewards.

Simply enter the property address on our homepage. Our smart address lookup will help you find the exact property. Once confirmed, proceed to checkout.

Reports are typically delivered within 2 minutes after payment confirmation. You'll receive an email with your PDF and can access it anytime from your dashboard.

Yes! Every report is delivered as a professional PDF that you can download, print, and share. PDFs are stored in your account for future access.

If our address lookup doesn't find your property, try variations of the address or contact support. Some rural or newly-constructed properties may have limited data availability.

Yes, you can research any US residential or commercial property. You don't need to own the property — all data comes from public records.

In select markets, TitlePin maintains informational pages for upcoming sheriff sale and foreclosure auction properties. These pages are not a comprehensive foreclosure database; for official auction schedules and legal case details, always verify directly with the county courthouse.

We aggregate data from county assessors, recorders, tax collectors, and other public record sources. Our data partners maintain direct connections to thousands of jurisdictions nationwide.

Our data reflects official public records. While we strive for accuracy, we recommend verifying critical information independently, especially for legal or financial decisions.

No. TitlePin provides research snapshots, not title insurance. For property purchases, we recommend obtaining formal title insurance through a licensed provider. Our reports are ideal for preliminary due diligence.

If you believe there's an error, contact support. Errors may originate from the underlying public records. We'll investigate and provide clarification or a corrected report if the error is on our end.

Yes. We use industry-standard encryption (SSL/TLS) for all data transmission. Payments are processed securely through Stripe — we never see or store your full credit card number.

Click "Forgot Password" on the login page and enter your email. You'll receive a link to create a new password.

Yes. You can delete your account from Dashboard → Account Settings. Note that this will remove access to your report history.

Never. We do not sell, rent, or share your personal information with third parties for marketing purposes. See our Privacy Policy for details.