Frequently Asked Questions

TitlePin is an instant property research platform that delivers comprehensive title snapshots in seconds. We aggregate data from county records, tax assessors, and public databases into clean, professional reports.

Traditional title searches take days or weeks and cost hundreds of dollars. TitlePin delivers instant research reports for a fraction of the cost. While we don't replace formal title insurance, we provide the preliminary intelligence you need to make informed decisions quickly.

Our Standard Report includes: current owner information, property address and legal description, assessed values (land, improvements, total), tax information, building characteristics (beds, baths, sqft, year built), lot size, parcel number, and property type classification.

The Intelligence Report ($9.99) adds deeper analysis including: ownership history, mortgage/lien information, market value estimates, neighborhood demographics, comparable sales data, and investment metrics like estimated rental income.

Our data is pulled in real-time from authoritative sources. Property records are typically updated within 30-90 days of county recording, depending on the jurisdiction.

TitlePin covers properties across all 50 US states. Coverage depth may vary by county, with the most comprehensive data available in major metropolitan areas.

Standard Report: $24.99. Intelligence Report Add-on: $9.99. No subscriptions, no hidden fees—just pay for what you need.

Yes! Pro users get 20% off every purchase plus a "Buy 8, Get 2 Free" reward cycle. We also offer promotional discount codes periodically.

Pro status gives you 20% off all reports and access to our loyalty program (buy 8 reports, get 2 free). Contact us to upgrade to Pro.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processor.

Due to the instant-delivery nature of our digital reports, we generally cannot offer refunds once a report is generated. However, if you experience technical issues or receive incomplete data, contact support and we'll make it right.

No. We believe in transparent, pay-per-use pricing. You only pay when you need a report—no monthly fees eating into your budget.

Yes, a free account is required to purchase reports. This allows you to access your report history, download PDFs anytime, and track your Pro rewards.

Simply enter the property address on our homepage. Our smart address lookup will help you find the exact property. Once confirmed, proceed to checkout.

Reports are generated instantly—typically within 30-60 seconds after payment confirmation. You'll receive an email with your PDF and can access it anytime from your dashboard.

Yes! Every report is delivered as a professional PDF that you can download, print, and share. PDFs are stored in your account for future access.

If our address lookup doesn't find your property, try variations of the address or contact support. Some rural or newly-constructed properties may have limited data availability.

Yes, you can research any US residential or commercial property. You don't need to own the property—all data comes from public records.

We aggregate data from county assessors, recorders, tax collectors, and other public record sources. Our data partners maintain direct connections to thousands of jurisdictions nationwide.

Our data reflects official public records. While we strive for accuracy, we recommend verifying critical information independently, especially for legal or financial decisions.

No. TitlePin provides research snapshots, not title insurance. For property purchases, we recommend obtaining formal title insurance through a licensed provider. Our reports are ideal for preliminary due diligence.

If you believe there's an error, contact support. Errors may originate from the underlying public records. We'll investigate and provide clarification or a corrected report if the error is on our end.

Yes. We use industry-standard encryption (SSL/TLS) for all data transmission. Payments are processed securely through Stripe—we never see or store your full credit card number.

Click "Forgot Password" on the login page and enter your email. You'll receive a link to create a new password.

Yes. Contact support@titlepin.com to request account deletion. Note that this will remove access to your report history.

Never. We do not sell, rent, or share your personal information with third parties for marketing purposes. See our Privacy Policy for details.